01 Introduction
Nishi Live ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
02 Information We Collect
2.1 Personal Information
When you create an account and use our services, we may collect:
- Full Name — Used for your profile and display name
- Email Address — Used for account authentication and communication
- Date of Birth — Used for age verification (18+ requirement)
- Profile Photo — Used for your profile and live stream display
2.2 Device Information
We automatically collect certain device information, including:
- Unique device identifier
- Device model and operating system
- IP address
- App version
2.3 Usage Data
We collect information about how you use the App, including:
- Live streaming activity (hosting and viewing)
- Chat messages and shared media
- Gift and diamond transactions
- Follower and following interactions
- App interaction data and feature usage
03 Third-Party Services
Our App integrates with the following third-party services, which may collect and process data:
04 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions (diamonds, gifts) and send related notifications
- Verify your identity and age (18+ requirement)
- Enable live streaming, chat, and social features
- Personalize your experience and deliver relevant content
- Detect, investigate, and prevent fraud or abuse
- Send push notifications related to your activity
- Comply with legal obligations and enforce our Terms of Service
06 Data Storage and Security
Your data is stored securely using:
- MongoDB Atlas — Encrypted at rest (AES-256)
- Firebase (Google Cloud Platform) — Enterprise-grade infrastructure
- Cloudflare R2 — Media storage with encryption in transit and at rest
We implement industry-standard security measures, including:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Secure token management via Firebase Authentication
- Regular security audits and monitoring
- Strict access controls and backend authentication
07 Data Retention
We retain your information for as long as your account remains active or as necessary to provide services.
Upon account deletion:
- Personal data is permanently deleted
- Chat messages are deleted
- Media files (photos and videos) are removed
- Live stream records are deleted
- Transaction logs are anonymized for financial compliance
- Gift and diamond transaction history is anonymized
08 Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — Request a copy of your personal data
- Correction — Correct inaccurate or incomplete information
- Deletion — Permanently delete your account and data
- Data Portability — Receive your data in a machine-readable format
- Opt-Out — Opt out of marketing communications and push notifications
- Restrict Processing — Limit how we process your data
To exercise these rights, please contact us using the details below.
09 Children's Privacy
Nishi Live is strictly intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. Age verification is required during registration.
If we discover that a user under 18 has provided personal information, we will promptly delete their account and all associated data.
10 International Data Transfers
Your data may be transferred to and processed in countries outside your own. We implement appropriate safeguards to ensure compliance with applicable data protection laws.
11 Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted within the App, and the "Last Updated" date will be revised accordingly.
Continued use of the App after changes are posted constitutes acceptance of the updated policy.
12 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@nishilive.com
In-App Support: Profile → Help & Feedback